Shipping

Home Shipping

France

REGULAR SERVICE
Rate: 9,90€ or free on orders over 150 €
Delivery Time: 48hrs Monday – Saturday
Operated by La poste Colissimo

EXPRESS SERVICE
Rate: 19,90€
Delivery Time: next day before 1pm
Operated by Chronopost avant 13h

EU Countries

REGULAR SERVICE
Rate: 14,90€ or free on orders over 150 €
Delivery Time: 2-3 business days*
Operated by Chronopost Classic Europe

EXPRESS SERVICE
Rate: 25,90€
Delivery time: 24h business days
Operated by Chrono Express World

No tax & duties within the EU countries.

UK

REGULAR SERVICE
Rate: 20,90€ or free on orders over 150 €
Delivery Time: 2-3 business days*
Operated by Chrono Classic Europe

EXPRESS SERVICE
Rate: 29,90€
Delivery time: 24h business days
Operated by Chrono Express World

Dear UK customers,
Since Brexit, you will now have to consider
tax & duties as followed:
Orders under £135 / 150€ will be free of extra charges.
Orders above £135 / 150€ will be subject to additional
costs when entering the UK.

IMPORTANT NOTE
Be aware the receiver is the only responsible for
any extra costs applied to the package at customs.
In case the receiver refuses to pay for the customs costs and do not claim the order, shipping costs will not be refunded, or will be charged in case the receiver was granted freeshipping.

North & South America

EXPRESS SERVICE
Rate: 35,90€ or free on orders over 250 €
Delivery Time: 24-72hrs business days
Operated by Chrono Express World

TAX & DUTIES
Orders to North and South America may be charged with
tax & duties once they arrive to the country of destination.
NOTE
Be aware the receiver is the only responsible for any extra costs applied to the package at customs.
In case the receiver refuses to pay for the customs costs and do not claim the order, shipping costs will not be refunded, or will be charged in case the receiver was granted free shipping.

International

EXPRESS SERVICE
Rate: 59,90€ – 69,90€
Delivery Time: 3-7 business days
Operated by Chrono Express World

TAX & DUTIES
Orders to International destinations may be charged with
tax & duties once they arrive to the country of destination.
NOTE
Be aware the receiver is the only responsible for any extra costs applied to the package at customs.
In case the receiver refuses to pay for the customs costs and do not claim the order, shipping costs will not be refunded, or will be charged in case the receiver was granted free shipping.

Iceland

EXPRESS SERVICE
Rate: 49,90€
Delivery Time: 48hrs business days
Operated by Chrono Express Monde 48H

TAX & DUTIES
Orders to Iceland may be charged with tax & duties
once they arrive to the country of destination.
NOTE
Be aware the receiver is the only responsible for any extra costs applied to the package at customs.
In case the receiver refuses to pay for the customs costs and do not claim the order, shipping costs will not be refunded , or will be charged in case the receiver was granted free shipping.

NON-EU Countries

(Norway, Switzerland, Andorra, Liechstenstein)

REGULAR SERVICE
Rate: 23,90€
Delivery Time: 2 business days
Operated by DHL ECO EUROPE

EXPRESS SERVICE
Rate: 32,90€
Delivery Time: 24hrs business days
Operated by Chrono Express World

TAX & DUTIES
Orders to UAE may be charged with tax & duties
once they arrive to the country of destination.
NOTE
Be aware the receiver is the only responsible for any extra costs
applied to the package at customs.
In case the receiver refuses to pay for the customs costs and do
not claim the order, shipping costs will not be refunded, or will be
charged in case the receiver was granted free shipping.

DOM-TOM

EXPRESS SERVICE
Rate: 49,90€
Delivery Time: 24hrs business days
Operated by DHL EXPRESS WORLD

Please note that due to customs processes some destinations would need an extra time allowance.

Customer Service

Any inquiries, drop us an email info@hemen-biarritz.com